If your iPod Video not charging or has intermittent problems syncing to iTunes then the iPod Video dock connector is probably to blame. Make sure that you don't have a problem with the lighting to USB cable or power adapter, try a different iPod charging cable and  power adapter if your iPod classic still doesn't charge there may be fault with charging port connection.

Repair Process

When we receive your iPod Video an engineer will carry out an inspection and test the iPod Video charging point assembly if a fault within the charging point is found we will repair or replace the iPod Video charging port and return your iPod back to you in perfect working order. If we find the fault is not related with the charging port then we will call you and update you with a revised price, take any additional payment (if required) and advise of an estimated time scale for the repair.

Fast Reliable and 100% Guaranteed

Repaired by trained experienced technicians and we use only original replacement parts where possible in our repairs with 90 days warranty on all of our iPod repair services

Walk-in Repair Service

We stock a wide selection of iPod classic spare parts and we can help fixing your iPod Video 5th gen today, fully test and have it returned to you within 1 hour.

Mail-in Repair Service

We repair Apple iPods from all over the UK, we accept iPods repairs from all around the country. If you are not located near our repair centre you can still take advantage of our repair service. Turnaround is quick, typically in 24 to 72hrs, and all work is done in house to the same high standard as if you took the iPod to repair centre yourself.

Walk-in Repair - Same -day Repair Service

If you would prefer to personally come in and drop off your mobile phone, tablet or computer for repair, our Chester walk-in repair centre offer a convenient and affordable express repair service . 

The concept behind the walk-in centres is simple: why wait for an appointment? We like the idea that you can just walk in off the street and say help! And, as we’re recognised as the fastest mobile device repairer in Chester, there’s no better place to bring your mobile phone, tablet Mac or PC.

Typically most mobile phones  are repaired in around 30-60 minutes*

Tablets are repaired in around 1-2 hours*

Simply drop of your device for repair and explore Chester City Centre while you wait. Full details about Chester's attractions are available here link www.visitchester.com

Our advanced repair system keeps track on the progress of your repair and will notify you by text message once it is ready

PLEASE NOTE: Timings are not guaranteed if there are complications during the repair and/or additional parts are required. While you wait service is not available for liquid damaged devices.

If you can't make it to our Repair Centre, we offer nationwide mail-in repair service for mobile phones, tablets, Apple Mac and PC's.

Firstly Order your repair online. Once your have proceeded through the checkout and made payment you will be automatically sent an order confirmation by email. This will contain your unique Order number.

Please print this out and include with your device in a box or padded envelope making sure it is properly protected. We recommend that you use Royal Mail’s Next Day Special Delivery service which is insured up to £500 and is fully trackable.

Then send it to: Cheshire Repair Centre 109 / Brook Street Chester Cheshire CH1 3DX

Once we receive the device we will start by inspecting the device, if the fault is as you described on the quote system (i.e if you selected a broken screen and this was correct), we'll repair and return your device as quickly as possible and keep you notified by email or text.

If the problem is more serious than expected we may need to contact you to advise you of a new price, and get your authority to continue. Once we have completed the repair we will return your device using Royal Mail Next Day Special Delivery.