HP Laptop Diagnostic Service

If you are not quite sure what's wrong with your HP laptop bring or send it in. Once we receive the HP laptop , our expert technicians will diagnose the issue, and get in touch with you. We can provide you a quote for the HP laptop , and then you can decide what you would like us to do with it, if you like to proceed with a repair we will fix it same day. If you choose not to proceed with a repair we will send it back to you.

important Note

The price covers only the initial diagnosis. In case a new spare part is required for a complete repair, you will be contacted by our customer service an new price will be proposed, which will include the price of the necessary spare parts and fitting. The diagnostic cost will be deducted from the cost of repair that's if you choose to proceed. If you decline the proposed repair, the initial fee will still be charged.

Walk-in or Mail-in repair service

Cheshire Repair Centre offers both a walk-in service as well as our trusted mail-in service. If you don't live near by our repair centre, then you can send in your HP laptop using our MAIL-IN service. Our certified technicians will diagnose the problem, repair your HP laptop usually within 24 hour and have it returned to you. 

If you would prefer to personally come in and drop off your HP laptop for repair, we offer fast and affordable walk-in service. most of our diagnostic walk-in repair service will take no longer than 12 hour.

Walk-in Repair - Same -day Repair Service

If you would prefer to personally come in and drop off your mobile phone, tablet or computer for repair, our Chester walk-in repair centre offer a convenient and affordable express repair service . 

The concept behind the walk-in centres is simple: why wait for an appointment? We like the idea that you can just walk in off the street and say help! And, as we’re recognised as the fastest mobile device repairer in Chester, there’s no better place to bring your mobile phone, tablet Mac or PC.

Typically most mobile phones  are repaired in around 30-60 minutes*

Tablets are repaired in around 1-2 hours*

Simply drop of your device for repair and explore Chester City Centre while you wait. Full details about Chester's attractions are available here link www.visitchester.com

Our advanced repair system keeps track on the progress of your repair and will notify you by text message once it is ready

PLEASE NOTE: Timings are not guaranteed if there are complications during the repair and/or additional parts are required. While you wait service is not available for liquid damaged devices.

If you can't make it to our Repair Centre, we offer nationwide mail-in repair service for mobile phones, tablets, Apple Mac and PC's.

Firstly Order your repair online. Once your have proceeded through the checkout and made payment you will be automatically sent an order confirmation by email. This will contain your unique Order number.

Please print this out and include with your device in a box or padded envelope making sure it is properly protected. We recommend that you use Royal Mail’s Next Day Special Delivery service which is insured up to £500 and is fully trackable.

Then send it to: Cheshire Repair Centre 109 / Brook Street Chester Cheshire CH1 3DX

Once we receive the device we will start by inspecting the device, if the fault is as you described on the quote system (i.e if you selected a broken screen and this was correct), we'll repair and return your device as quickly as possible and keep you notified by email or text.

If the problem is more serious than expected we may need to contact you to advise you of a new price, and get your authority to continue. Once we have completed the repair we will return your device using Royal Mail Next Day Special Delivery.